Summary
Licensed security officer with 5 years of experience protecting office towers and retail malls. Monitor 120 CCTV cameras, manage access for 3,000 daily visitors and handle incidents calmly with clear written reports. First aid and CPR certified.
Experience
- Monitored 120 CCTV cameras across a 40-storey office tower
- Managed access control for 3,000 visitors and staff per day
- Wrote 250 detailed incident reports used by police and insurers
- Reduced shoplifting losses at a shopping mall by 22% through visible patrols
- Resolved 60 disputes a year through calm de-escalation
- Coordinated 4 building evacuations with fire services
Education
Skills
- Patrolling
- CCTV monitoring
- Access control
- Incident reporting
- De-escalation
- First aid
- Emergency response
- Customer service
Certifications
- Ontario Security Guard Licence
- Standard First Aid and CPR-C