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Operations Manager resume example

Operations managers make things run better, faster and cheaper. Show efficiency gains, cost savings, quality and safety numbers, and the size of the teams and sites you run.

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Key skills for a operations manager resume

  • Process improvement (Lean, Six Sigma)
  • Supply chain and logistics
  • Budget and P&L management
  • KPI tracking
  • Team leadership
  • Health and safety

Michael O'Brien

Operations Manager

Summary

Operations manager with 10 years of experience in logistics and fulfilment. Run a 24/7 warehouse with 180 staff shipping 40,000 orders a day, cut cost per order by 22% and raised on-time delivery to 99.2%. Lean Six Sigma Black Belt with a strong safety record.

Experience

Operations ManagerMar 2019 – Present
Amazon
  • Managed a 24/7 site with 180 staff shipping 40,000 orders a day
  • Reduced cost per order by 22% through layout and pick-path redesign
  • Raised on-time delivery from 95.1% to 99.2%
  • Lowered recordable safety incidents by 60% in 2 years
Shift ManagerJun 2014 – Feb 2019
DHL Supply Chain
  • Led a shift of 60 associates and 4 team leads
  • Implemented 5S across 3 zones, improving productivity by 18%
  • Trained 25 team leads in Lean problem solving

Education

BSc Logistics and Supply Chain Management2010 – 2014
Dublin City University

How to write a operations manager resume

  1. Lead with cost savings and productivity gains — they are the core of the job.
  2. Show span of control: people, sites, budget and volume.
  3. Lean and Six Sigma belts belong in Certifications; mention projects that used them.

ATS keywords for operations manager jobs

Applicant tracking systems rank resumes by how well they match the job post. Use the keywords that appear in the posting you are applying for — these are the most common:

  • operations management
  • process improvement
  • Lean
  • Six Sigma
  • supply chain
  • logistics
  • KPI
  • P&L
  • cost reduction
  • team leadership

Not sure your resume passes? Run it through the free ATS resume checker, or start from one of the free templates.

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