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Flight Attendant resume example

Flight attendant resumes should show safety training, calm service and a passion for travel. Airlines look for safety certificates, aircraft types, passengers served, languages and customer service scores.

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Key skills for a flight attendant resume

  • Safety and emergency procedures
  • In-flight customer service
  • First aid and medical response
  • Conflict resolution
  • Premium cabin service
  • Multilingual communication

Mei Lin Chen

Senior Flight Attendant

Summary

Senior flight attendant with 7 years of long-haul and premium cabin experience on Airbus A350 and Boeing 777 aircraft. Served 300,000 passengers, lead cabin teams of 14 and handle in-flight emergencies calmly. Fluent in English, Cantonese and Mandarin.

Experience

Senior Flight AttendantJun 2021 – Present
Cathay Pacific
  • Supervised cabin teams of 14 on 500 long-haul flights
  • Delivered first class service with a 96% passenger satisfaction score
  • Handled 25 in-flight medical incidents, including 2 diversions
  • Trained 30 new crew members in premium service standards
Flight AttendantApr 2018 – May 2021
HK Express
  • Served 120,000 passengers on regional A320 flights
  • Increased in-flight retail sales by 20% through friendly upselling

Education

Bachelor of Arts in Tourism Management2014 – 2018
Hong Kong Polytechnic University

How to write a flight attendant resume

  1. List safety and first aid certifications and the aircraft types you are qualified on.
  2. Quantify flights, passengers and service scores to show experience.
  3. Put languages near the top; airlines often hire for specific routes.

ATS keywords for flight attendant jobs

Applicant tracking systems rank resumes by how well they match the job post. Use the keywords that appear in the posting you are applying for — these are the most common:

  • flight attendant
  • cabin crew
  • passenger safety
  • emergency procedures
  • customer service
  • first aid
  • premium cabin
  • conflict resolution
  • teamwork
  • languages

Not sure your resume passes? Run it through the free ATS resume checker, or start from one of the free templates.

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